VIRELONAS / POLICY & COMPANY

02 / INFORMATION

WORKSPACE INFORMATION

Contact Us

Clear information, practical policies, and consistent support for a more considered Virelonas™ customer experience.

Contact Us

Virelonas™ | Operated by Shenzhen Jingyu Technology Co., Ltd. | Legal Representative: Zhu Saiyu
Support Email: service@virelonas.com
Business Address: Room 524, Weiteng Technology Building, No. 91 Jingnan Road, Luogang Community
Buji Subdistrict, Longgang District, Shenzhen, China

Contact Virelonas™

Customers are welcome to contact our support team regarding products, order information, delivery questions, returns, store policies, or general website assistance.

Customer Support

Email: service@virelonas.com
Telephone: +8619210492601
Customer Service Hours: 8:00 AM–10:00 PM

When contacting us about an existing order, please include the relevant order reference and a short explanation of the request. Providing complete information helps our team review the matter more efficiently.

Product Questions

If you need clarification about product usage, dimensions, compatibility, included components, or other listed product details, please contact us before placing an order whenever additional information is required.

Service Requests

For return, delivery, account, or privacy-related requests, please provide enough information for us to identify the relevant transaction or communication.

We review customer inquiries in a reasonable order and aim to provide clear, practical assistance based on the information available.